Titlu Job: Engagement Support (Back Office)

To qualify for the role you must demonstrate:

Fluency in spoken and written English (level C1);

Good Microsoft Excel and Microsoft Outlook skills. Training will be given on all in-house IT tools, where applicable;

Effective judgment and decision making;Ability to manage and adapt to regular process and workload changes;

Excellent communication and interpersonal skills.

Responsabilitati / Realizari

Monitoring mailboxes, triaging emails and responding to queries;

Using templates to prepare e-mails and letters;

Forwarding e-mails to the relevant parties for response;

Tracking responses and following up to ensure SLAs are respected;

Preparing electronic (PDF) working files.

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