Titlu Job: IT Helpdesk Technician

Job-uri angajator: 9

vezi website companie

The goal of this position is to help the end-users to properly work within company environments from an IT perspective.

Your Role:

• Technical SPOC for company employees;

• Create, delete, modify or reactivate accounts and/or accesses for business and operational applications;

• Remote Desktop Technical Support or On-Site Support as per the company’s business need;

• Hardware, software and network support;

• Propose and implement the best and quickest solution for an IT request and/or incident;

• Participate to the Knowledge Management Process;

• Improve IT processes as per business needs. A little about You:

• You have expertise in using Microsoft Windows 10 and Microsoft AD;

• You have experience with Microsoft Office package (Excel, Outlook), VPN, SSO Security, VMWARE, CITRIX, SharePoint, Share drive;

• You are client oriented;

• You have good relationship and communication skills. We also value:

• Good working knowledge of English, French is a plus;

• Knowledge of ITIL best practices;

• Knowledge of IP Telephony/ Virtual Machines/ Printing solutions/Windows environment/Internet Protocol.

Besides a career what else we offer:

• Competitive remuneration based on qualifications and seniority; • Medical services

• A modern working environment: open, informal, fun atmosphere;

• Continuous training and development programs