Titlu Job: L3 IT Support with German (+ English)
We want you on our team! If you'd like to be part of an international team, join us! Multi-tasking may be a challenge for some, but if it's your kind of challenge, this job may be perfect for you. As a Service desk technician, you'll be a problem-solver, device & software technician and more, all while being positive and professional. And you'll also be a hero when you solve our customer's challenges.
Business hours 9-18; No nights, no weekends
Support languages: German + English
Your responsibilities will be:
- Provide 3rd Line IT technical support (windows, office) with accurate and creative solutions to customer problems.
- Research, resolve and respond to complex issues (office, windows, outlook, internet...)
- Assist in the resolution of customer and support issues to ensure a positive impact on customer satisfaction- Remote software installation via SCCM
- Software Packaging and Mass Deployment.- Windows Server Administration( User and Group Policies Creation/ Administration, Migrations, etc)
- Technical support for Windows, Android, IOS, printers, Network (Firewall, DNS, DHCP, etc..)
- Support for Citrix Xen app, different applications specific for the client
Essential experience/skills:
Experienced with Active Directory, Azure, O365 Console, SCCM, (Mass Deployment/Packaging), Networking (Firewall, DNS, DHCP, VPN, etc), PowerShell and Scripting
Knowledge in at least one of the following domains: databases, storage, security solutions, virtualization, VOIP telephony.
Spoken languages: German & English
What we offer:
Permanent contract
Central building offices with excellent view on the city, Top facilities and equipment ( During the pandemic we all work from home)
Competitive salary
Performance bonus
Meal tickets and gift vouchers
Training opportunities
Regina Maria medical package
Copayment 7Card
Extra vacation days
Massage at the office day
Fruits on the house
What about choosing much more than a job? #AJobThatMakesSense
